12 August 2019

World Health Partners (WHP)

2018

Commitment Progress

In Kenya since June 2015, WHP initially established a franchisee network of women entrepreneurs (Sky Centre) in Homa Bay County, who use a simple but sophisticated technological platform to connect with city-based medical personnel to facilitate medical consultations that treat minor illnesses with medications. Beginning August 2016, WHP has set up its own chain of nurse-based tele-linked medical centers (Maisha Clinics) for providing gynecological, reproductive and child health services. Nurses provide services on their own and, for more complex cases, use an electronic system to facilitate consultations from city based doctors. The system helps the remote doctors obtain vital parameters to help improve quality of consultations. The devices include blood pressure instrument, cardiogram, pulse oximeter, glucometer, hemoglobin meter, fetal Doppler and electronic stethoscope. There are options to add more diagnostic tools. Government-trained Community Health Volunteers (CHVs), five on an average are attached to each Maisha Clinic, provide community linkage for registration and referral. WHP had 12 Sky Centres and 3 Maisha clinics, the latter supported by 15 CHVs and have served more than 10,000 clients. About 80% of the clients are women and children who are WHP’s mandated focus. An internal study to understand the equity of services has indicated that about 90% of clients seen at Maisha Clinic live below national poverty line. An exit survey is also done to assess the satisfaction level of the clients post clinic visit. When clients were asked how they rated their overall satisfaction with the services at the clinic, 97% reported complete satisfaction. 99% felt that they were served promptly, 99% agreed that they would recommend our services to a family member or friend. Overall, 79% liked the clinic services mostly on account of affordability, cleanliness and counselling support to explain the condition or procedure.

For the first two years all three clinics were under the full management of WHP. However, in February 2018, the Homa Bay County health minister visited the Maisha Clinic, Ndhiwa and expressed their desire of setting up a similar model in public health facilities with the support of WHP. Upon receiving the request by the county government and approval from our donor, we shifted the clinics to government facility at the beginning of the 3rd year grant period. We found that most of our target poor population preferred going to the public facilities.

 

2017

Commitment Progress

In Kenya since June 2015, WHP initially established a franchisee network of women entrepreneurs (Sky Centre) in Homa Bay County, who use a simple but sophisticated technological platform to connect with city-based medical personnel to facilitate medical consultations that treat minor illnesses with medications. Beginning August 2016, WHP has set up its own chain of nurse-based tele-linked medical centers (Maisha Clinics) for providing gynecological, reproductive and child health services. Nurses provide services on their own and, for more complex cases, use an electronic system to facilitate consultations from city based doctors. The system helps the remote doctors obtain vital parameters to help improve quality of consultations. The devices include blood pressure instrument, cardiogram, pulse oximeter, glucometer, haemoglobin meter, foetal Doppler and electronic stethoscope. There are options to add more diagnostic tools. Government-trained Community Health Volunteers (CHVs), five on an average are attached to each Maisha Clinic, provide community linkage for registration and referral.

WHP currently has 12 Sky Centres and three Maisha clinics, the latter supported by 15 CHVs and have served more than 10,000 clients. About 80% of the clients are women and children who are WHP’s mandated focus. An internal study to understand the equity of services has indicated that about 90% of clients seen at Maisha Clinic live below national poverty line. An exit survey is also done to assess the satisfaction level of the clients post clinic visit. When clients were asked how they rated their overall satisfaction with the services at the clinic, 97% reported complete satisfaction. 99% felt that they were served promptly, 99% agreed that they would recommend our services to a family member or friend. Overall, 79% liked the clinic services mostly on account of affordability, cleanliness and counselling support to explain the condition or procedure.

2015

Over the next five years, World Health Partners (WHP) will increase access to and utilization of high quality maternal, newborn, and child health services in rural Kenya. WHP aims to reach over eight million Kenyan women, youth, and children close to their homes, strengthen health system management, and embed an entrepreneurial spirit into service delivery by increasing its Sky Network service providers.

WHP will achieve this by identifying and harnessing all existing resources and fashioning them, with the extensive use of frugal technologies such as mobile phones and tablets, into a service delivery channel within walkable distance to the communities. The composite strategy will engage with the public sector to streamline its work using modern management tools, activate 300 government-trained community health volunteers to counsel and generate demand on a sustainable basis, and empower a network of an additional 100 WHP predominately female health entrepreneurs to provide curative care in consultation with remote doctors.

The monetary value of this commitment – excluding in-kind contributions – is USD $7 million, and will be implemented in conjunction with county-level Ministries of Health and integrated within the Kenya’s primary health care services, thereby ensuring joint ownership and, ultimately, funding.

Commitment Progress

In Kenya since June 2015, WHP initially established a franchisee network of women entrepreneurs (Sky Centre) in Homa Bay County, who use a simple but sophisticated technological platform to connect with city-based medical personnel to facilitate medical consultations that treat minor illnesses with medications. Beginning August 2016, WHP has set up its own chain of nurse-based tele-linked medical centers (Maisha Clinics) for providing gynecological, reproductive and child health services. Nurses provide services on their own and, for more complex cases, use an electronic system to facilitate consultations from city based doctors. The system helps the remote doctors obtain vital parameters to help improve quality of consultations. The devices include blood pressure instrument, cardiogram, pulse oximeter, glucometer, haemoglobin meter, foetal Doppler and electronic stethoscope. There are options to add more diagnostic tools.

Government-trained Community Health Volunteers (CHVs), five on an average are attached to each Maisha Clinic, provide community linkage for registration and referral. WHP currently has 18 Sky Centres and three Maisha clinics, the latter supported by 15 CHVs and have served more than 4,000 clients. About 80% of the clients are women and children who are WHP’s mandated focus. An internal study to understand the equity of services has indicated that about 90% of clients seen at Maisha Clinic live below poverty line. An exit survey is also done to assess the satisfaction level of the clients post clinic visit. When clients were asked how they rated their overall satisfaction with the services at the clinic, 97% reported complete satisfaction. 99% felt that they were served promptly, 99% agreed that they would recommend our services to a family member or friend. Overall, 79% liked the clinic services mostly on account of affordability, cleanliness and counselling support to explain the condition or procedure.

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